Magical Connect Pty. Ltd. (“Magical”) operates the website www.magic.al. Your privacy is important to us. It is Magical’s policy to respect your privacy regarding any information we may collect while operating our website.
At Magical we have a few fundamental principles:
We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
We don’t store personal information on our servers unless required for the on-going operation of one of our services.
In our products, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.
Like most website operators, Magical collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Magical’s purpose in collecting non-personally identifying information is to better understand how Magical’s visitors use its website. From time to time, Magical may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Magical also collects potential personal information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on Magical profiles. Magical only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personal information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.
Collection of Personal Information
Visitors to Magical’s website may choose to interact with Magical in ways that require Magical to gather personal information. The amount and type of information that Magical gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account at www.magic.al to provide a username and email address. Those who engage in transactions with Magical may be asked to provide additional information, including as necessary the personal information required to process those transactions.
In each case, Magical collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Magical and in order for Magical to carry out its business activities and functions. If you feel that the information we are requesting, either on our forms or on our website, is not information that you wish to provide, please feel free to raise this with us.
You may access any of Magical’s services or the website on an anonymous basis or by using a pseudonym. However, we will require you to identify yourself if:
we are required by law to do so; or
it is impracticable for us to deal with you if you do not identify yourself or elect to use a pseudonym.
Please be aware that your choice to be anonymous or to use a pseudonym may affect our ability to provide you with the requested services or certain website-related activities.
Use and disclosure of Personal Information
Magical may disclose personal information to its employees, contractors and affiliated organizations that:
(i) need to know that information in order to process it on Magical’s behalf or to provide services available at www.magic.al; and
(ii) have agreed not to disclose it to others.
Magical will otherwise only use and disclose your personal information:
(i) if we get your consent;
(ii) for purposes which are related to the purposes for which the information was collected; or
Do we send information overseas?
Some of those recipients of personal information may be located overseas. It is not practicable for us to specify the countries in which overseas recipients of personal information are located. By using Magical’s website, you consent to the transfer of such information to them.
Magical will not rent or sell your personal information to anyone.
If you are a registered user of an Magical website and have supplied your email address, Magical may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Magical and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum.
If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.
Magical will otherwise only use or disclose your personal information for the purposes of direct marketing if:
we collected the information from you;
it is reasonable in the circumstances to expect that we would use or disclose the information for direct marketing purposes; and
we provide you with a simply means to ‘opt-out’ of direct marketing communications from us.
Access to and correction of Personal Information
You have a right to access your personal information by Magical, except if:
we reasonably believe that giving access would pose a serious threat to the life, health or safety of any individual, or to public health or public safety;
giving access would have an unreasonable impact on the privacy of other individuals;
the request for access is frivolous or vexatious;
the information relates to existing or anticipated legal proceedings between you and us and would not ordinarily be accessible by the discovery process in such proceedings;
giving access would reveal our intentions in relation to negotiations with you in a way that would prejudice those negotiations;
giving access would be unlawful;
denying access is required or authorised by or under an Australian law or a court/tribunal order;
we have reason to suspect that unlawful activity, or misconduct of a serious nature relating to our functions or activities has been, is being or may be engaged in and giving access would be likely to prejudice the taking of appropriate action in relation to the matter;
giving access would be likely to prejudice one or more enforcement related activities conducted by, or on behalf of, an enforcement body; or
giving access would reveal internal evaluative information in connection with a commercially sensitive decision-making process.
Magical will also take reasonable steps to correct personal information to ensure that, having regard to the purpose for which it is held, it is accurate, up-to-date, complete, relevant and not misleading if:
we are satisfied the information is inaccurate, out-of-date, incomplete, irrelevant or misleading, having regard to a purpose for which it is held; or
you request us to correct the information.
If you make a request for access to or correction of personal information, Magical will:
respond to your request within a reasonable period; and
if reasonable and practicable, give access to or correct the information in the manner requested.
If Magical refuses to give access to the personal information because of an exception or in the manner requested by you, we will give you a written notice that sets out at a minimum:
our reasons for the refusal (to the extent it is reasonable to do so); and
the mechanisms available to complain about the refusal.
If Magical refuses a request to correct personal information, we will:
give you a written notice setting out the reasons for the refusal and how you may make a complaint; and
take reasonable steps to associate a statement with personal information it refuses to correct;
Magical reserves the right to charge you reasonable expenses for providing access or making a correction to personal information, for example, a fee for photocopying any information requested by you.
Integrity of your Personal Information
Magical will take reasonable steps to ensure that your personal information that we collect, hold, use or disclose is accurate, up to date and complete.
takes all measures reasonably necessary to protect personal
information against the unauthorized access, use, interference,
alteration or destruction.
Magical will take reasonable steps to destroy or de-identify personal information that we hold if we no longer need the information for the primary purpose for which the information was collected and we are not otherwise required by law to retain the information.
If you would like to make a complaint about the way Magical collects, uses, discloses, stores or administers your personal information, or otherwise considers there may be a breach of the Privacy Act or the APPs, you may lodge a complaint under our Complaints Policy.
All complaints will be treated seriously and dealt with promptly under our Complaints Policy. Our Complaints Policy can be accessed on our website.
You may also make a complaint directly to the Office of the Australian Information Commissioner (“OAIC”) online, by mail, fax or email. Please visit the OAIC website at http://www.oaic.gov.au/privacy/making-a-privacy-complaint for more information.
How to contact us